BMTEK’s team of After Sales & Service technicians supports you at all times: from the first installation and configuration of the line, to the set-up of software and hardware, to the request for remote assistance or technical intervention.
We offer a REMOTE ASSISTANCE service via direct remote connection to BMTEK machines (previously connected to the internet) to intervene in the shortest possible time and respond promptly to the most urgent requests for intervention.
BMTEK REMOTE ASSISTANCE SERVICE are designed to minimise machine downtime and emergency resolution, thus enhancing our customers’ time resources.
BMTEK offers a qualified maintenance service on your automatic welding machine, in order to adapt them to new technologies, or restore their correct functioning.
As for the assistance services, BMTEK commits itself to overhaul welding machine in the agreed time, using high quality DEDICATED SPARE PARTS.